Are you bold, creative, obsessed about travel, technology and experienced in Customer Service?
BYHOURS is looking for a Customer Service Representative.
With BYHOURS customers can book rooms in hotels for 3, 6 or 12 hours, choosing the check-in time they want and the length of their stay. Of course, they only pay for the time they use, but they are just like any other guest in the hotel. Awesome idea, right? Our customers book with us to rest after a flight for a couple of hours, have a break between meetings, wait comfortably during a travel connection or simply to enjoy some private time in a nice room.
Since 2012 BYHOURS has pioneered the microstays business. We are present in +20 countries around the world, +600 cities, and have partnered with more than 3,500 outstanding hotels. We can proudly boast about selling over 1 million hotel hours.
But we still have challenges ahead. So, If you’re afraid to shake things up a little, better click away. This role is probably not for you.
Who will you work with?
BYHOURS is an international team of 40 young, ambitious, passionate, quick learners and big achievers, and we´re growing exponentially! We say yes to bold ideas and thinking outside the box.
What will you do?
As a Customer Service Representative, you are responsible for the frontend of the call center. You will join an international team and become part of an innovative and forward-thinking company.
You will work 40 hours a week, spread as follows:
You can choose to also work shifts over weekends and bank holidays, for extra money.
This is not a typical Customer Service job! Your input and ideas will also be taken into account, and you will have the opportunity to impact our business, developing projects to enhance our Customer’s experience.
Nice to have
What we offer
Please send us your CV to email@example.com